Terms and Conditions

 Kolkata Sex Toy - Terms and Conditions of Use

The terms and conditions, in regard to our website, www.kolkatasextoy.in, must be read carefully by all who are willing to borrow information from this site. They must not only understand but also adhere and accept the same, pertaining to the agreement.

  •          All orders shall be taken only when the customer will specify his/her right age. The eligible age limit is 18 below which we shall not take any request for any product. The user will have to mention the real age for confirmation, or otherwise, the order shall not be initiated.


  •          In case, the customer receives a wrong product, it has to be informed by 48 hours at any cost. If by any means, the time period exceeds and the customer fails to intimate us, the request for return shall be escalated, no matter what the reason is.


  •          The product shall only be replaced if it’s a wrong one sent from our side. It will also be considered for return if it is found damaged during the shipping procedure. In these cases, we will replace the product but not refund the money.


  •          We are strictly against taking return requests for used products. In other words, any kind of products already used by the user will not be accepted for return. As we deal in only fresh products, we shall not entertain such requests.


  •          Our motive is to simply promote sexual wellness among people who can regain better lifestyles. Therefore, we do not sell products for commercial purposes or businesses. We, therefore, strictly advise customers to use our products individually and not share with outsiders or any third person.


  •          If any severe or minor damage is caused to the product by the customer, we shall not grant any return request. We will neither be answerable for the damage nor shall be taking up any return request for such products.